Family and friends of patients visiting Emergency services
Preferably, family and friend should wait at home for the patient being examined and treated at Emergency services. The average duration of a visit is about 2–8 hours.
We provide information about the patient only to the person(s) marked in the patient record as closest of kin. The persons marked as being closest of kin are checked when the patient is registered at Emergency services.
We sincerely hope that of the patient’s family or friends one individual is appointed to act as the contact person when the patient is visiting Emergency services.
The person closest of kin should call this telephone number for inquiries: 02 313 8930 (available 24/7). Examinations, tests, imaging procedures and treatment all require some time, and because of this, please wait patiently before calling Emergency services.
If you know that the patient has been transferred form Emergency services to a ward, you may inquire about the patient by calling the Tyks switchboard at 02 313 0000.
Follow the parking rules and stop signs when moving in the hospital area.
The offices of Emergency services are often crowded and space is limited. Due to limited space we cannot invite family members or friends to accompany patients waiting for their turn, especially during rush hours.
There are no formal visiting hours at Emergency services. The situation allowing, a brief visit by next of kin is possible.
The examinations and treatment of patients attending the Emergency services may take lots of time. The average duration of a visit is about 2–8 hours.
The area where patients are examined and treated is largely off limits for accompanying persons and next of kin, because space is limited and we are keen on securing patients their peace and privacy during the visit. Obvious exceptions are caregivers, persons accompanying disoriented or demented patients and persons who act as translators for patients speaking a foreign language.
The infection section of Emergency services is strictly off limits for accompanying persons.
We strive to make the presence of at least one of the parents of a minor possible.
The patient him/herself may visit the non-restricted areas of Emergency services and inform family or friends who are waiting.