Patient Ombudsperson
Patient Ombudsperson promotes patient rights.
Patient Ombudspersons
- give advice on matters related to the Patients' Act
- guide in issues regarding the implementation of the Act on the Status and Rights of Patients and the Act on Patient injuries. For example, you can ask for advice with objections, complaints and patient injury suspicions.
- distribute information about patient rights and instruct the patients to pursue their own interests by other legislative means
- assist patients in writing an objection if necessary.
Patient Ombudspersons do not take a stand on medical decisions.
Contact Patient Ombudspersons
Tel. 02 313 2399 (line 1)
Mon-Fre 9 am - 2 pm
Patient Ombudsperson in turn answers the telephone. You can leave a call request during the opening hours of the service. We will return your call within two business days.
You can send us a secure Suomi.fi e-Message. When you have logged into the service, select The Wellbeing services county of Southwest Finland as a recipient. Then select Patient Ombudsperson as a service.
You can send forms, e.g. objections and data requests, with Varha's e-Service.
If you need help with writing an objection, you can book an appointment. The appointments can be arranged in:
- Turku Monitori on Tuesdays and Thursdays (Aurakatu 8 near the Market Square)
- Tyks Salo hospital
- Tyks Vakka-Suomi hospital and Tyks Loimaa hospital if necessary.
Appointments must be booked in advance.
You can send us a contact request by e-mail: potilasasiavastaava@varha.fi. Please note that this email is not secure. Do not include confidential information in the e-mail.
- Patient Ombudsperson Tiia Aaltonen
- Patient Ombudsperson Anu Grönvall
- Patient Ombudsperson Päivi Parjanen
- Patient Ombudsperson Airi Santala
- Patient Ombudsperson Annika Vuori
- Leading Patient and Social Ombudsperson Hanna Sykkö