Breadcrumb Home For patients and visitors Patient guide Patient rights Patient Ombudsperson Patient Ombudsperson Patient Ombudsperson promotes patient rights. Patient Ombudsperson: gives advice on matters related to the Patients' Act guides in issues regarding the implementation of the Act on the Status and Rights of Patients and the Act on Patient injuries. For example, you can ask for advice with objections, complaints and patient injury suspicions. distributes information about patient rights and instructs the patients to pursue their own interests by other legislative means. Patient Ombudsperson does not take a stand on medical decisions. Contact Patient Ombudspersons Our telephone service Tel. 02 313 2399 (line 1) Patient Ombudsperson in turn answers the telephone. You can leave a call request during the opening hours of the service. We will return your call within two business days. e-Services Suomi.fi-messages You can send us a secure Suomi.fi e-Message. When you have logged into the service, select The Wellbeing services county of Southwest Finland as a recipient. Then select Patient Ombudsperson as a service. You can send forms, e.g. objections and data requests, with Varha's e-Service. How to use Suomi.fi messages (pdf 11.43 KB) (opens in new window, links to another website) Appointments If you need help with writing an objection, you can book an appointment. The appointments can be arranged: Tyks Main hospital in Turku on weekdays Turku Monitori (Aurakatu 8) on Wednesdays Tyks Salo hospital on Mondays Tyks Vakka-Suomi hospital and Tyks Loimaa hospital at agreed times. Appointments must be booked in advance. Patient Ombudspersons You can send us a contact request by e-mail: [email protected]. Please note that this email is not secure. Do not include confidential information in the e-mail. Patient Ombudsperson Tiia Aaltonen Patient Ombudsperson Hanna Helle Patient Ombudsperson Jenna Aittala Patient Ombudsperson Annika Vuori Leading Patient Ombudsperson (deputy) Hanna Sykkö Read also Patient ombudsman service brochure (pdf 327.42 KB) (opens in new window, links to another website) Print this page